Once you're into a contract, you are stuck with it for 2 years. Their experience, good or bad, will be representative of yours. Make your dealer/installer give you some references to other local users and check them. Several items of advise: Go direct to Exede if you can, avoiding Dish and DirectTV package deals because their marketing can be shady and they will promise anything to make a sale. Late night calls are likely to be answered by offshore folks who are English challenged and rigidly tied to "the script". Tech support is spotty.like with everything else these days. I am located in the middle of the Hawaiian Beam which may have something to do with my good experience.
Wildblue internet usage monitor software#
My usage is primarily browsing and emails with occasional downloads of large files and monthly software upgrades of 3 linux boxes. I have a 12Mbps/10G/month package ($59.95 + tax/month) and I never go over my b/w limit but I don't try to download movies, etc. My speeds are routinely around 18+ Mbps down and dependability has been very good, with minimal rain fade. Exede is, to date, the best ISP I have had at this location in the 14 years I have been here. I came to Exede via a Dish dealer and had been a Starband customer previously. Some parts of US don't seem to get good service DO NOT SIGN up for VIA SAT and get fooled like I was. I wish I had trusted the bad posts I had read about this company before. As a filmmaker I was unable to do any sending of films or download films (it was hours of time) VIa SAT had the balls to then charge me 23 months for cancelling when I never received the speed that I was under contract for.
Wildblue internet usage monitor install#
So I finally had comcast install and then I cancelled my via sat that continued to give me the lowest speed ever. I immediately called comcast and was not able to get an appointment for weeks for installation.
How can somebody be lied to is this manner? They wanted not $2 or $5 more, they wanted another $60? This was a scam. I called and complained and was then told I had to pay more money in order to get the speed I needed (11 g).
The day VIA SAT INSTALLED the satellite I had the 11 g - 2 days later it went down to. I signed up with VIA SAT because I had been promised an internet speed of 11 g for a price of $60 a month.